Customer Relationship Management (CRM) system is a system that focus on managing an organization’s potential and existing customers. A Customer Relationship Management (CRM) system helps organizations to manage their customers’ transaction histories and improve business relationships with them to achieve greater customer satisfaction and retention.
Our cloud-based CRM solution includes features like:
- • Holistic view of existing customers and potential leads
- • Invoice and Quotation Management
- • Purchase Order (PO) Management
- • Customer Communication Management (PM/Email/SMS)
- • Sales and Marketing Campaign Management
- • Discount Voucher Management
- • Membership and Loyalty Rewards Management
- • Business Intelligence and Analytics
- • Access Rights Control and Audit Trails Management
A good CRM system will greatly increase your customers’ satisfaction and help building up a great brand for your organization. By using our in-house modular software components, we can customize and deploy a CRM system that best-suits your organization’s requirements within a short time frame.
Clients can customize which features / modules they want to include inside their CRM system. Client can also choose to deploy the Customer Relationship Management (CRM) system on our cloud server or their own intranet.
now to tailor-make a suitable CRM solution for your organization.